Cathay Cargo has enhanced its integrated mail platform with Cathay Mail – a digital solution that creates greater transparency for post offices and customers alike. The new solution combines mail-handling data with air cargo systems, removing much of the paperwork previously involved. For origin and destination post offices, as well as designated operators, this offers greater traceability, enabling them to offer package-level track-and-trace visibility to e-commerce shippers. The data also enables Cathay Cargo to better utilise capacity, and manage and report performance.
Cathay Pacific Director Cargo Tom Owen said that Cathay Mail highlights how the company has adapted technology and digitalisation to offer real benefits to its customers: “The new investment in our mail-handling capability gives post offices the confidence to move mail more seamlessly to, from and through Hong Kong.”