Swire Coca-Cola HK (“SCCHK”) has received two accolades in the 2024 Hong Kong Customer Contact Association Awards. The company won Gold for “Best Customer Centre in Omni-Channel Implementation”, reflecting seamless integration across multiple communication channels, and Silver for “Customer Experience Initiative of the Year” for delivering superior customer experiences through its vending solutions and enhanced 24/7 customer support. As Hong Kong’s leading beverage company, SCCHK is continually enhancing its digital capabilities to better serve customers through integrated platforms and real-time support solutions.
