Swire Resources brands have won a swag of awards for customer service from the Hong Kong Retail Management Association, recognising the company's commitment to customer centric service via multiple platforms, including online sales. Chevignon was named 2020 Service Retailer of the Year in the Fashion & Accessories Category, while Repetto was 2020 Service Retailer of the Year in the High Fashion Category. Columbia Hong Kong was ranked in the Top 10 for the quality of its e-shopping experience, while the brand's Festival Walk store and Repetto's Pacific Place store both ranked in the Top 10 Outstanding Service Flagship Stores.
